Security & Privacy
Your security is AppSignal’s priority.
AppSignal takes security and data protection very seriously. We’ve put in place all the necessary and required processes to comply with data protection and privacy legislation.
You can sign a DPA (Data Processing Agreement) digitally via your AppSignal account.
With AppSignal, your data is in safe hands. We’re ISO 27001 certified. ISO 27001 is a global standard of data protection, meaning all your data stored with AppSignal is protected by rigorous security processes and safe from bad actors.
Security protocols
Our data security toolkit.
We’ve developed a suite of tools and processes to help keep your data secure, from regular pentests to facilitating team-wide 2FA compliance.
Regular pentests
We regularly conduct penetration tests in line with our ISO 27001 certification.
2FA enforcement
Add an extra layer of security to your team with 2FA enforcement.
Encrypted backups
Your data is backed up, encrypted, and stored securely.
Limited data retention
Your metrics and logs are in safe hands — old sample data is regularly destroyed.
Bug bounty
We reward people in the rare case they find a bug in our code.
Sub-processors
The only EU‑based APM.
When choosing AppSignal as your APM, you have the assurance that your application’s data is being handled in compliance with GDPR and is protected by some of the world’s strictest consumer privacy laws.
Data processing agreement
Sign your DPA via your AppSignal account.
DPA stands for Data Processing Agreement. Our DPA provides a legal framework for data processing activities and data protection, and clearly explains the responsibilities and liabilities of AppSignal and yourself as a customer.