Security & Privacy
Your security is AppSignal's priority
AppSignal takes security and data protection very seriously. We have put in place all the necessary and required processes to comply with data protection and privacy legislation.
ISO 27001 certified
GDPR compliant
HIPAA compliant
You can sign a DPA (Data Processing Agreement) digitally via your AppSignal account
With AppSignal, your data is in safe hands. We're ISO 27001 certified. ISO 27001 is a global standard of data protection, meaning all your data stored with AppSignal is protected by rigorous security processes and safe from bad actors.
Security protocols
Our data security toolkit
We've developed a suite of tools and processes to help keep your data secure, from regular pentests to allowing all our users to set up 2FA.
Regular pentests
We regularly conduct penetration tests in line with our ISO 27001 certification.
2FA
Add an extra layer of security to your AppSignal account with two-factor authentication.
Encrypted backups
Your data is backed up, encrypted, and stored securely.
Limited data retention
Your metrics and logs are in safe hands, old sample data is regularly destroyed.
Bug bounty
We reward people in the rare case they find a bug in our code.
Sub-processors
The only EU-based APM
AppSignal is the only APM with all its sub-processors located in the EU. When choosing AppSignal as your APM, you have the added assurance that your application's data is being handled in compliance to GDPR, and is protected by some of the world's strictest privacy laws.
Amazon Web Services EMEA SARL
Data backup services.
Mailgun Technologies Inc.
Transaction email services.
Worldstream B.V.
Hosting services.
Data processing agreement
Sign your DPA via your AppSignal account
DPA stands for Data Processing Agreement. Our DPA provides a legal framework for data processing activities and data protection and clearly explains the responsibilities and liabilities of AppSignal and yourself as a customer.
Features
Languages
Resources
Support
Do you need help, have a feature request or just need someone to rubber duck with? Get in touch with one of our engineers.
About us
AppSignal is located in beautiful the Netherlands. We love stroopwafels. If you do too, let us know. We might send you some!